A patient-caregiver portal system was introduced in palliative care for patients with cancer to improve communication and coordination, allowing patients to designate caregivers and set communication preferences, while caregivers could express their needs. The study found that 20 patients and 19 caregivers used the system. Among clinicians, 66.7% felt the system improved care provision. The results indicate the system’s effectiveness in meeting caregiver needs and its acceptability to users, suggesting its potential for broader caregiver engagement in healthcare.

Reference: Longacre ML, Chwistek M, Keleher C, et al. Patient-Caregiver Portal System in Palliative Oncology: Assessment of Usability and Perceived Benefit. JMIR Hum Factors. 2023;10:e47624. doi:10.2196/47624